Don Laughlin's Riverside Resort

We have traveled all over the U.S., and always stay at casinos wherever possible, including Vegas, Tunica, and Biloxi. This is far and away the best value we've had. Called them to book, because the Mini-Vacation sounded too good to be true, but it was as advertised. 2 nights in a 23d floor room, immaculate, overlooking the river, trip for wife and myself on the riverboat and a buffet for my wife and myself only $99! The staff is unbelievably friendly and helpful, the variety of entertainment on-site is incredibly diverse and enjoyable when we're not gambling, and the variety of slot machines is great. Also, they have one of the few non-smoking slot areas where they actually enforce the no-smoking rule. Good food, good drinks, good times. Except for the trade show I visit annually in Vegas, this place is our new western destination resort.

We have stayed at the Riverside three times, and found them great. As a whole, the staff went out of their way to be helpful. The buffet had a good selection, the prices reasonable, good food, and our waitress, Lynn, was a real joy. Only once did we stay at another hotel, and promptly returned to the Riverside. There's the car collection, first run movies, bowling, or just stroll along the river, so there is much to do, besides just feeding the machines. The Dinner Cruise may seem a bit expensive, ($40 this year,) but what hasn't increased in price? The staff is wonderful, the food excellent, and the night two hour river tour made for some good photos. Every year we look forward to a return trip to Laughlin. My wife doesn't gamble, but there's enough to keep her perfectly happy.

Just returned from a three night stay and everything was perfect. Had meals in three of the property's restaurants and the food was very good, especially the Prime Rib Room. The hotel room was large and spotless with a spectacular view of the river, pool and hot tub are in great shape and the movie theater is an added bonus.

Stayed Wednesday thru Saturday & only left Hotel once. Riverside had everything we needed. Room was clean with beautiful view of Colorado River from 21st floor. Many varieties of slot machines & table games. Great view of river while playing poker machines from nickles to 5 dollars & more at poker bar. Hated to leave & will return as soon as possible!

We had the most wonderful time at Don Laughlin's, Riverside. We have been all over, and it's the best! There was eleven of us, and we made some great memories. The food was reasonable, the rooms were nice, it was the lowest airfare, and best of all the gambling was better there than any of the other places. We went to all the others and did best at Riverside, then stayed there! I spoke with locals that came there all the time, because they said it was the best gambling. I talked with a woman who's husband works at Riverside, she had nothing but good things to say about his employer. We don't drink regular coffee, just decaf. so I asked the maid in a note, if she could take the reg. and leave extra decaf. Every morning we woke up to all the decaf. we wanted. When we arrived we had lots of courteous help to show us where to go and what to do, as soon as we got on your shuttle. From there on it was nothing but wonderful memories! We had a great trip, didn't have to spend a lot to get there and I went home with $800.00. The reason I'm writing this is, when I was looking to see what the fares are now, to go back to Riverside, I saw an article on the internet, that said they didn't like Riverside, so I had to set the people straight. I don't know why anyone would say such a thing. Thank you Don Laughlin, for having such a wonderful place, with a family type atmosphere. With a wonderful theater and great places to eat, you can find things on the menu, anyone can afford! We went to eat at the buffet, I can't tell you enough good things about that. It's reasonable, food is terrific, such a variety. I'm not saying this will happen to you, but she seated us at the window, a beautiful view of flowers and water, people walking hand in hand on the side walk. A place were you could bring your kids. I wanted to thank you in person and looked for you when we were there, but never ran into you, maybe next time! Now this will have to do! Thanks again Don, for the good memories! Sincerely, Connie Taylor, Box 86 East Ellsworth, WI. 54010

My husband and I have been to Don Laughlin's Riverside Resort 4 times in the past 3 years. We always enjoy our stay there very much and it is a great get-a-way vacation! We have found the staff there are all very friendly and very helpful! We love the fact that we can receive 'comps' for food, etc. when we use our players cards. Even though we didn't do so well gambling this time around, we still got some great food to eat with our comps! We even got a whole set of beautiful dishes with our comps! At least a person can get something in return for all the money spent gambling there and that makes us feel appreciated anyhow! Don Laughlin's Resort treats their patrons very well and they make you feel as though you are greatly appreciated by offering comps and special promos and gifts! Vegas doesn't do that for the small time gamblers, only their 'high rollers'! We love Laughlin so much more than Vegas! Our room was clean and very quiet and had an awesome view of the Colorado River below. Movie theaters were great and all of the restaurants are excellent and the food is outstanding as well as the service provided! Thanks again for a great vacation and we hope to be invited back again next year! We highly recommend a trip to Don Laughlins Riverside Resort well worth it for anyone! They also have several areas for kids to enjoy while parents do their thing! We took our young son with us last year and he 'had a ball'! A great place to go for any persons young or old! Thanks Don and everyone else who works there! We'll be back!!

Submitted by two 'small time gamblers' in North central WI.

Had a great time at the Riverside. It is home away from home feeling. People are very nice and care about your stay. The rooms were very nice and the air condintioning was good, too. I have been to Laughlin several times and have to say the gaming was excellent here than else where. If your on a budget than Riverside is where you need to stay and play!!

Bye Bye;

Tex from Texas................

We stayed along time ago at the Riverside and only had a standard room, that was a disappointment, so this time I booked an Executive Suite to check it out....LOVED IT!!! The room was huge and the bathroom, totally awesome!!! We had 3 balconies with a different view on each one. From now on when we go to Laughlin, it's what we will book.

The only issues I have with this hotel is there is no room service and not really a decent place to eat, unless you like standing in line. It does get crowded and the slot machines are super tight, but that's okay, since I rarely gamble. We mostly stayed in our room and out of all the times I've been to Laughlin, this was the most enjoyable, I think it's because of the room itself. Had a nice flat screen TV, a fridge, a sofa, chairs, coffee pot (only 1 cup at a time tho) and a lovely garden tub. It is no issue to find another place in laughlin to eat at, and I highly recommend Casa Serrano...the service is terrific and the food excellent for mexican food. If you want to gamble, the place to go is at The Regency (loose slots) and the high roller area at the Tropicana, however, for accomodations....the Executive Suite at the Riverside is the best! Definately going back in April!!

I just got back from staying here for 2 nights. This hotel has very nice rooms, bowling alley, movie theatre with new movies, night time shows--we saw the Rat Pack and it was great; spa and salon; dance lessons; car collection; the Watch Man, many restaurants, more.

I would recommend the Riverside Cafe and Casa Serrano for dining.

Also, every employee we met was kind and helpful. I appreciate the positive attitudes.

My wife and I have stayed at hotels and played casinos in La, Nv, and Az and we have never had such a great experience as our first stay with the Riverside Resort. The food is amazing, the staff is friendly and eager to assist, and the gaming is great. Mr. Laughlin has created a great atmosphere and we will be returning as often as possible. These folks make you feel like family.

we love laughlin,lots of fun.don laughlin resort is a good place to stay .big rooms nice and clean,nice people vary helpful.food very good. 2 pools one hotub we will go back for the fouth time.

Over forty years ago a young man named Don Laughlin started the whole Laughlin phenomenon. Today there are many hotel-casinos on the river there, but the Riverside remains as totally home owned. While there may be many advantages to the mega chains, there is also a lot to be said for the personal relationship between owner and property.

Many dealers have been there for years, and without exception, they say the Riverside is a great place to work. Mr. Laughlin takes a personal interest in his employees and treats them very well. This is reflected in the positive and friendly attitude of the staff. I appreciate that. There are far too many stories of corporate giants that run rough shod over the people who are the foundation of any success.

Kudos to Mr. Laughlin.

i would just like to say it was my first big trip and i had the best time. We met two great people and it made the whole trip the best time of my life .

I stayed there late February and also again in Mid April.

Both times i enjoyed the resort and all it has to offer.

8 restaurants of which we went to the Gourmet Room the

last night. Wonderful food, service and ambience. Yes, i sampled

all but the mexican restaurant in which i will try next time i am there. I also enjoyed a jet boat tour on the river. If anyone does not get the room that they requested, the hotel is more than happy to accomodate you to another room. You need to go down to the front desk and speak with them directly.Rooms can be looking over the Colorado River, no balcony or upgrade and get a full balcony overlooking the river. Many a time, you don't spend much time in the room anyway. Many things to see and do while in Laughlin! Get a chance to get out and explore! While there i saw Glen Campbell the first time and "A Tribute to The Righteous Brothers" the second time! Wonderful seating!

Everyone was very friendly and we enjoyed the tables in the non smoking area. Wonderful pit bosses and friendly dealers!

It was nice having a smoking and non smoking area. If you get a chance to get there, take a look at the 2 antique museums that are there. The pools don't really start to warm up until early summer. In April they were around 65 degrees. There are 2 pool there. One on the ground floor with a hot tub and the other is on the 3rd floor in the North Tower and out on a rooftop overlooking the colorado river. I'll be back there again thanks to their wonderful service.

We were a Feb. charter from Moline Il - 4 days Wonderful experience. Weather delightful. Great accomodations. Great food - great entertainment (Oak Ridge Boys) - Cramped seating in the amphitheater though. Staff very friendly and helpful - Our room AC tempermental - slots TIGHT in Riverside (first day we won but went cold fast!) - walking distance considerable .

Wonderful delicious comped Prime Rib dinners, breakfasts in Riverview and Riverside restaurants - Cin-a-buns, Dreyers Ice cream waffle cones and Open Air Deli - all supurb food and service! - Enjoyed the Crab Shack at the Golden Nugget - Enjoyed the Laughlin City Bus ride of Laughlin (75 cents) - Driver should be on stage, she was so entertaining and informative. Good PR about Laughlin!! - Boat trip on Colo River great!

Rented car to Oatman AZ, fascinating and then onto to Las Vegas for the day - fun - Desert so interesting, totally different than the Midwest we're use to. We truly enjoyed our 4 days - even heard Don Laughlin's helicopter take off and land on top of our hotel - WE HAD A GREAT TIME. Thank you Laughlin, NV Good luck We'll be back!!

pools were clean. food was decent. rooms were very clean. not smokey at all. staff was helpful and fun to talk to.

Being "Handicapped" ,we, find that every employee was more than willing to assist in any manner possible. Our suggestion is for everyone do not let your own pride keep you from enjoying this "above average" casino.

We were greeted by Valets that are very pleased to assist in any manner possible. They, the Valets, kept our baggage for us and proceeded to bring the luggage to our room and insured that everything was correct to our satisfaction.

Thom Carmody

I have been staying at the Riverside Hotel for many years. The rooms are as large as any other on the strip; however, the hotel isn't as decorated as nicely as others in Laughlin. I've always felt Don Laughlin has always been a step ahead of the other hotels in Laughlin with the first to have a bowling alley, first to have a movie theatre, first to have top star lounge shows, kids court, and top rate restaurants. The Gourmet Room is my favorite restaurant not only in Laughlin but my favorite restaurant period!! I will be visiting the Riverside again this mo. and am traveling from my new residence in Baja. I am going with a girlfriend and I am so looking forward to the Gourmet Room. I have also had to rent rooms before that accomodate sm. dogs; however, I do have a labrador retriever who is better behaved than my two smaller dogs but she was turned down flat. Luckily there is a nice boarding kennel right across the river from the Riverside that took our bigger dog. The bad thing regarding the Riverside dog rooms is the fact that there is no place to walk your dogs. All the grounds are marked "No Dogs." I walked my sm. dogs on the river walk toward the bridge one night only to be met by at least 10 skunks along the way. If dogs are to be allowed then there should be an area set aside for them to do their duty.

I can't say the Riverside is for everyone but it does offer everything I like in a hotel. After staying at the hotel you receive great offers in the mail for one free nights lodging, free show tickets, etc. I have taken advantage of these great offers several times.

My wife and I have been going to Laughlin for the past five years and have only stayed at the Riverside. We have been so well treated that I would not think of staying any where else. From the hostesses to the restaurant people to the casino people you are made to feel relaxed and welcome. The rooms are not out of this world but they are comfortable and accommodating. The Riverside has all the activities you could ask for 7 days a week. At this time I would not contemplate staying anywhere else. We look forward to many more trips to Laughlin and our stays at the Riverside Resort and Casino.

We were moving from Las vegas to North Carolina when we found ourself stuck on the side of the highway with 2 kids,a moving truck ,my truck towing my husbands car and a dog. I could see the hotel from where we were so I called them. Mind you it was 1:30am on a Friday morning.I called and was suprised that they had a room available . I work in the hotel industry and I know the policy and proceedures and typical room rate. Remember I was just moving from Vegas after 10 years.

When we got to the hotel I found it a bit dark and dated but it was better than all the glitz and glamour that I was accoustomed to seeing. I was so happy to get a room and the rate was not bad. We paid $79 plus tax and a $5refundable key deposit per night. We stayed for 2 nights.

The room we had was a dog room and it was bigger than most hotel rooms I had ever delt with. The carpet smelt like it was just shampooed, the linens were clean and the overall condition of the room was light and airy. We had a sliding glass door and balcony over looking the river which was great. My husband was able to get my truck fixed on the Arizona side and the taxi drivers were especially courteous.We were able to go down to the casino and get our morning coffee at Cinna-Bon, and the buffett was enjoyable. To this day when we talk about a great moving adventure across the united states we always say that we liked staying at the Riverside Resort and we should have done it alot sooner.

Stayed at the Riverside Resort from 2/28/08 - 3/3/08 as part of a junket from Green Bay. For $320 for flight/hotel/transfers.. I wasn't expecting a whole lot. We arrived at the hotel at 10am on 2/28 and were allowed to check into a room at noon but were warned that the room may not be cleaned yet. It wasn't, but that was OK by me. It was just nice to be able to get a room so we could get settled in. Our room was on the 25th floor, was big and had a beautiful westerly view of mountains. The restaurants has good food and the bars had good drinks (great bloody marys!). The only bad thing was their blackjack rules. They only allow you to double down on 10's and 11's (or anything above that if you are dumb enough to bet it!!). I was also disappointed with their players club. The first day I must have played 6 hours worth of blackjack (usually $5 bets). The next day I checked my comp's. I had 87 cents!!!! What a slap in the face!! Most of my gaming for the remainder of the days took place at the neighboring casinos. All-in-all I would definelty make this trip again.

Stayed here in January 2008, and got a good walk in rate.

Hotel is quite dated, but room was very spacious with all essential amenities. Spotlessly clean.

Karaoke bar was a scream - some people take it VERY seriously, and don't take too kindly to some people (me maybe??!!) enjoying their warbly efforts!! Great entertainment though...

Security at the bar would not accept my European Driver's licence as a form of ID, but I stood my ground - funny that 27 European governments find no problem!!!

Buffet was plentiful, with lots of choice.

Gambling - was most popular with the older generation, but I had no complaints.

Would recommend no problem.

We were looking for a quickie getaway during our Christmas break and found a great deal to Laughlin through Suncountry airlines (less than $500 for air from Minneapolis and hotel for 4 nights at the Riverside for the two of us.)

Rooms: Nice and roomy with a good sized balcony and a river view. Large vanity area with a stool, which is a nice touch for us ladies who like to sit down while we do our hair/makeup. A tad outdated and "worn" around the edges, but not horribly so. The beds weren't the most comfortable in the world, but for $9.33/night, I can hardly complain! The furnishings/decor are basically what you'd expect to find at a 2-star type hotel, like a Days Inn.

Maid service was excellent. We slept in late most mornings but our room was usually serviced after we came back from our late morning meal. They always replaced the towels, coffee, etc. Sure, you expect that, but I've stayed at plenty of hotels where I've had to call for that stuff. My only complaint is the one-serving coffee maker. Not a huge deal, but it would have been nice if we could have both made our coffee at the same time.

Food: Buffet was OK. Fairly priced with a decent variety (i.e, Mexican, Asian, American) of average-quality food. We ate here once for lunch.

Prime Rib Room was excellent. Our meal was comped, but it's still a good value for the money even if you have to pay (about $30 for two people). Nice salad/potato/dessert bar and a HUGE slab of some of the most tender prime rib around.

We also had a comped meal (breakfast) at the Riverview restaurant. Basically a Denny's type of place. Food isn't bad, but a little overpriced.

Casa Serrano is a reasonably priced Mexican restaurant. Decent food, good salsa.

Most of the fast food places were overpriced (i.e., the gas station style pizza hut/cinnabon "food court."). The worst ripoff was the sidewalk cafe. We paid almost $14 for 2 sodas and 2 microwaved jimmy dean breakfast sandwiches. The one bright spot for a quick bite was the Rice Garden. Reasonable prices and generous portions of pretty good Chinese food (keeping in mind that this IS fast food we're talking about.)

Tip # I would highly recommend going to a grocery store (or even a gas station) to stock up on soda and/or water to keep in your room. Everywhere you go it's $2 for a coke, including the vending machines. The one exception was the bingo hall snack stand...$1.50 for a decent-sized soda in a cup you can keep.

Tip #2 If you're a Bud drinker, you're out of luck. Apparently old Don had a falling out with the Anheuser-Busch folks some years back and has refused to stock their products ever since.

Casino: As others have mentioned, this definitely isn't the glitziest place. The casino floor is kind dark, chopped up and confusing. The walls, light fixtures, etc. are very 1982. With that said, there is a lot to do here. You can catch a movie, bowl, play bingo, sing karaoke, look at the classic car museum (free!) or take in a live show all under one roof. We did visit a couple of the other casinos and they were much more modern looking and "open" feeling...but we kind of felt like we were back "home" when we returned to the Riverside.

Tip: Check out the Watch Man store. All the watches are under $20 and they have a HUGE selection (they claim to be the biggest watch store in the world.) They also have drawings every hour for a free watch and it doesn't cost anything to enter. My husband actually won one! It was kind of a cheesy plastic watch (they spin a wheel to see what you get), but it was fun to win something. Oh, from time to time they also put out a real Rolex among the other watches. If you find it, you can buy it for $19.99!

Staff: This, to me, was the most impressive thing about the Riverside. With the exception of one grumpy bartender, everyone was VERY nice and seemed to genuinely care about their guests. Mr. Laughlin should be very proud of his employees!

Overall: We had a great time and were made to feel welcome at the Riverside. We look forward to coming back again soon.

We are California residents who have been going to Laughlin once or twice a year, for many years. We have stayed at the Golden Nugget, Edgewater, and the Flamingo, it is now the Aquarious. We prefer the Riverside, and have stayed there the last couple of years. There is more to do there, movies, shops, and more. They also have a better non smoking area then most. The staff have always been friendly, and the rooms are clean. If you use your card the comps are great. The Mexican restaurant has good food, great prices.

This hotel is where it all begin. The stay was comfortable. There is more to do in this hotel than any other we've stayed in. There's a car museum, movie theater, bowling alley, river tour, etc. This hotel

is rich in history. I will stay there again and again. The odds are great and the staff is friendly. Customer service at its best.

Don Laughlins Riverside Resort "Great Time"

We flew direct on Sun Country and were met by a bus and hotel rep. We were shuttled to the hotel (they took care of all luggage) We had to wait a couple hours to check in but who cares it took us that long to look around the casino. Fast check in everything was in order for us. The rooms were clean and pretty roomy. The staff from housekeeping to the bartenders were fantastic. There were a lot of kids running around and I personally don't think it's a good place for them but the staff kept them from stopping around the machines and tables. The airport is under construction so be prepared to wait on the return flight if you are going before Jan. Use your players club card lots of perks.

We stayed here in late February and all in all we had a very nice stay. The weather was perfect. I didn't care for the buffet we had but there are alot of choices in this town, so I didn't feel like it was a big deal. We sat around the pool for a while the water was ice cold, so we didn't swim. The last negative would be that you can hear the elevator going up and down all night. It wasn't all negative though........We enjoyed the game room, we could've gone bowling or to the movies because all that was in this casino! I will definitely stay here again. A fun inexpensive mini vacation.

Just got back from Laughlin. Spent four nights at Riverside. Called them and was comped the four nights as we go there about every year. The room was clean but the coffee pot didn't work. I called housekeeping and within 20 minutes a maintance man was there with a different coffee pot. The last a.m. I noticed the housekeeper forgot to leave us coffee so I called housekeeping and within 10 minutes she came and brought us 6 packages of coffee. The bed was confortable and pillows, I actually thought was fine.{this is my bigest problem, is hard or hugh pillows}. We had a nice room with a balcony overlooking the river. The slots were tight but I think that is the case all over. Twice we ate at the cafe in the morning and once at the Prime rib room and they were both fine. Also took in Debbie Renyolds Show which was worth the small fee they charge. This is not Vegas, but has far has i see the rooms are about the same and so are the slots. Just not the huge crowds and glammer. If you want to relax and enjoy the nice weather and scenery, go to Laughlon.

The hotel was okay, good for older travelers that want to stay away from Vegas. Went there on vacation with my family because the Colorado River runs through Laughlin.

we had a good flight .tranpertation was just great to the hotel .food was real good and not to expenecive.if you think you are going to win some money ,you had better thing again.the games were all take and no return,not just in the casion we stayed in but all of them.other than loseing a LOT of money we had a good time.the room were nice and clean .the rooms on the river were real nice and lots to see.all in all we had a good time just looking around.

We booked a charter flight package through the hotel and the check-in process was seamless - I was impressed. Did not like that we had to wait up to 6 hours for our luggage to arrive though, so pack your carry-on accordingly. The hotel shows its age, but overall the room was clean with nice views of the river. There are no in-room safes, but deposit boxes are readily available. The casino is not as nice as Harrah's or several of the others - the ceilings are low and the poor air exchange made the cigarette smoke very thick and unpleasant. Also, the blackjack tables have a rule that you can only double down on 10 and 11, which is a disadvantage to the player playing basic strategy. This is a large property with plenty to see and do and the inexpensive air/hotel package price made it worth it. I would fly and stay here again.

Our stay at the Riverside was a long time coming. we had played there for years and they finally sent us a promo that fit our needs. Their "king of clubs" players card paid off, and we had a few meals using our comps. It seemed more generous than most others, with less restrictions. Make use of this if you go.

Check In- Pretty easy. As with any other check-in, being prepared with a conformation number and the mailer, with the promo's is always helpful. throughout the weekend, I noticed little or no line before 3p.m.

We stayed in north tower 15th fl. non smoking. King with Balcony. Room did not smell of cigs. In fact- we signed something saying we would be charged if room was left smelly. Coffee maker, iron, Blow Dryer, bathroom T.V. Bed A.C. etc. in working order. Housekeeping was very good. Rate was $160 with tax for three nights and a buffet. Very fair deal.

Gaming- The horse book is less than ten years old. It has its share of regulars and loud drunks. also located nearby is the bowling alley, so its kind of loud. Getting there after 10A.M. might prevent you from your personal T.V., but there's plenty of big screens to go around. Bring your own earphones and hook up to the small T.V.s if you like to listen to more than the race caller. They have a house Quinella thats fun, and the Tellers are all pretty friendly. They let you use your players card here.

Slots are mostly older. Lots of the usual penny, nickle stuff, which is what we play. Something for everyone.

Live Keno- Separate game for the resturant, players card not in use at either. Games shown on T.V. in room. As low as .25c a game@ 100 plays. Game shuts off at 11p.m. and starts at 8a.m.

Poker- Tough crowd

Table Games- Dealers are friendly, for the most part. Table minimums are relativly low. Usual games.

Bingo- Ahh bingo. Probably the best in Laughlin. They let you use your players card. Charge for the machine. Payouts are so-so but usually one winner. Kinda smokey.

Food-

The prime rib room is worth it, but if you do, make a reservation when you book your stay. nice view and decent food.

The Cafe- was fair with good service. we tried all meals.

The Buffet- If you try real hard, you could fill your plate a couple of times. Everything was pretty tasteless.It shouldnt matter how far away you are from the Ocean, but it does here. Better choices elsewhere.

Chinese- O.K.

There are various places one could get a burger or whatnot, like at the Bowling Alley. the service here left much to be desired. Lots of locals and workers eat here so I guess it wont kill you. slightly overpriced.

This place has a largly geriatric crowd. Often times a sea of gray heads.Mixed in are Boaters toteing ice chests.A few derelicts with missing teeth.Some families, and the rest are your average gambler types. We always felt safe. We have always had fun here and enjoyed our stay. It is average in just about every way wit the exception of service. the folks working there always look so tired, but they are usually pretty nice. Gaming small time for five or six hours a day will get you a few meals over a weekend, which is more generous than the other casinos locally. We'll be back.

This is the second time that my family with small children have stayed in this hotel and it is an average stay. The rooms are average, a little worn but not bad. The one thing that I really don't like is that they charge $9.99 per day for wireless internet access in your room. We have chosen to stay here for location, the place that we rent jet ski's is nearby and there are places just across the river where you play on the river for the day without charge. Had problems with the towels in the room, we had reservations for 4 people but everyday they would only leave 3 towels and I would call and ask for more, one day they brought them to us and the next they never made it. But we would stay there again.

We've gone to this hotel two years in a row now. Our first trip there was horrible, when over 30 of us got sick from eating in the prime rib room (not food poisoning, but rather bad hygine from an employee...) We were a bit suprised to hear that they were going to have the runion again there. This year was much better though. It's true that the place looks like something from the 70's... Even in the new tower, the carpet is running, or even torn in some places. We stayed on the 23rd floor, and had no complaints about our particular room (2399), but heard others complaining about the shower pressure and the beds. The level of service for this hotel is pretty 'no frills.' They don't even have room service. The buffet is average, but the riverview cafe next door is the worst place to eat there (unless you like waiting 45 minutes for an hamburger!) Overall, if your there to see family, and just need a place to crash, it's a good place. Otherwise if Laughlin is your vacation desination, and you want to stay in a nice place, stay down the river in the Harrah's or Aquarius. (worth the extra $$$.)

After reading other's reviews, I was worried about the Riverside. We stayed for four nights...the rooms were the generic motel rooms but our's was clean and the bed was comfortable. Our view was fantastic. Most of the food that I had there was awful except for the Prime Rib Room which was very good. The casino in the older tower was dark, smoky and not very inviting. The casino in the newer tower (where the 99 cent margarita bar is located) is the nonsmoking casino...much more airy, light and inviting. Didn't see anyone "hitting" on the quarter or dollar machines but the penny machines seem to be hitting enough that you could play for awhile. Our deal was fantastic so for the money, it was pretty good.

Riverside is big but it needs to be much cleaner. The slot machines are glazed over with smoke and the rooms are not cleaned properly. I understand the go green theory but when the bedsheets are dirty upon checking into the room, I think that falls outside of the go green category.

The air filters apparently need attention. Even in the no smoking section the air was pungent with ciagartte odor. This is very noticeable to me and I am a smoker. Other casinos we visited did not have this issue.

The employees are very nice and pleasant to assist in the casino and restaraunts.

Got the old bait and switch.

When I called on the phone before making the reservation, I was told that the room I wanted with a king bed and river view , balcony or patio non smoking would be $39.00 and change. When the girl told me that I questioned how it could be that cheap for all that I was getting. She says "thats the price!". So I said great reserve the room.

When we arrived first we were told it was going to be 2 queens instead of a king. Yes it was non smoking,So we go up to the room and it was a very standard room , but it had a sliding glass door that you could only open about 1 inch. it was made that way so you couldn't jump out I guess. No balcony or patio And let me tell you that slinding glass door was FILTHY. Well I was not about to stay in that pig stye.The thing that really [-] me off is they didn't offer any of this information at check in. I had to go up and see for myself. So I went back down to registration and told them I was not happy and what other rooms did they have. Long story short it cost me almost $200 for 2 nights in a room on the 24 floor with a balcony. You get what you pay for here as far as a room. The second room was very nice and the deli downstairs has exellent and I mean fresh exellent food.

I've stayed here several times. If you stay here, STAY IN THE SOUTH TOWER. The North Tower is very dirty and under-managed. However, I've stayed in the South Tower before and its pretty good. At the North Tower, the bathroom door wouldn't close and the shower dial was broken. I found a bug on my pillow and there were stains in the roll-away bed. DO NOT STAY IN THE NORTH TOWER. The casino is big and they have a good arcade for the kids. They have good entertainment, movies, and a cool bowling alley. Overall, it's alright, but my last trip wasn't so good.

My wife and I decided to have a quick getaway so we took advantage of a package deal advertised in the Portland,Oregon Oregonian newspaper. The next day we received an even better offer in the mail. We called the resort and they cheerfully credited the difference between what we already paid and their better offer. Great start.!

We flew into Bullhead city and were efficiently transported in busses to the Riverside with our baggage being delivered to our room within a reasonable time. Staff were friendly as they always have been on previous visits.

Yes the place is run down and shabby but what the heck, the price was right: $279 each for our flight from Portland and four nights at the hotel. All in all we enjoyed our getaway except for the incredibly bad smell that seemed to emanate from the airconditioner every time we entered the room. The enegy saving device was tied into the airconditioner as well as the lights so it took a bit of fiddlin to get the thermostat set higher so the AC didn't come on. Luckily the weather wasn't all that hot so we put up with the stuffy, stinky room. The entire floor including the hallways were supossedly non-smoking but it smelled like the smoke in the smoking rooms was being exhausted directly into the non-smoking rooms whenever the airconditioner was switched on. On our third night a new filter of some sort was put outside each room and after it was installed the smell improved a little. We still kinda like the place but probably wouldn't stay there again unless we were sure that or room would smell better than an ashtray!

One more good thing. We really enjoyed the restaurant ,the Casa Serrano across the street by the parking structure. The place is bright and cheerful, the staff is friendly and the food is outstanding for the prices which range from about 4 dollars to 8 dollars.

Well, here's to the saying, "You get what you pay for".

Downside of hotel: The hotel room stunk of old smoke, there were burn holes in carpet and chairs. As a notice left in our room indicated, due to the extremely wet winter, they were having trouble with moths and other critters. Very true. Towels paper thin and rough. We set the air conditioner at 60 and left it on non-stop, and never got chilly. Not too much of a problem because it wasn't too hot, but this could be an issue in the heat of summer. Did not see one slot machine hit a big win in four days (we were warned of this on day # 1 so went elsewhere for slots).

Upside of hotel: We had a room in the south tower on the 4th floor with a balcony and river view, which was really nice. (North tower appeared to have balconies/river views also.) Everyone at the hotel was very pleasant. Two pools, south tower one a little nicer but sun goes away around 2:00. A quick, straight walk thru the casino to north tower elevator and north tower pool. Restaurant was good. Lots of other options for food in the building. Free line dancing lessons Thursday nights, bowling alley. Although we didn't make it, apparently the Losers' Lounge Night Club is quite the happening place.

This hotel is NOT for the "particular", as there is a lot you really have to overlook. But the rooms are cheap enough! And the room was fairly large. And to tell you the truth, I didn't see any other hotels that looked better. They all looked like they had seen better days. That's probably why all the rooms are so cheap and the place is called the Pool Man's Vegas. The only one I didn't check out was Harrah's

(it's the furthest down the strip and would be quite a little hike to get to the center of the strip).

I enjoyed being on the river and the riverwalk was very relaxing. You can find Panda, Starbucks, McD;s. Dryer's ice cream, Coco's

mexican food....all within a ten minute walk.

Wouldn't recommend Laughlin in general for a "luxury" vacation.

Riverside Casino RV park Laughlin Neveda

December 18, 2007

This was our second year to spend time at the Riverside RV park in Laughlin. We found the park friendly and a pleasant place to stay. On December 18, 2007 the park had lots of water at the curb from a fire hydrant, their backhoe was using it 's bucket to push the water down the curb and hit our truck ripping the mirror off and doing damage to our truck . Our neighbor wittnessed the accident and alerted us. We waved down security filled out reports, we all took pictures. Our neighbors filled out a report also. The Backhoe never even stopped. We contacted guest services and were told 7-10 day we would hear from their insurance company. Needless to say they don't return calls or awnser their phone. 1 month later after one call from their insurance office telling us we would hear from their adjuster back we go to guest services . Guest services puts us on the phone with the adjuster he tells us as we have traded our truck for a new vehicle we have no loss, but that he would call the dealer we sold our truck to and see if the offered us less for our trade in. At this time Feb 2008 we have not heard from the Riverside nor have they called the car dealer. We called again today Feb 11, 2008 no awnser left message again. We cancelled our reservation we had at the Riverside park for last week as we no longer feel safe having our rv there. Yes we have insurance but is it worth the risk.... I think not. We are still trying to deal with this we have time but are not satisfied with the way The Riverside Casino and RV has delt with us. Fairbanks, Alaska Judy and Everett Bartlett

I am a local resident of the area and enjoy most of the ammenities of the Riverside Resort. However, On attending

the Riverside Cinema on June 12, 2007, I had the unfortunate

incident of having my wallet taken from my purse and all of the

cash removed from it.

I reported the theft to management and they were quick to point

to the sign that says that they are not responsible for the damage

or loss of personal property. They did call security and took a report but management was less than sympathetic to my plight.

So fellow movie goers I you attend the cinema be sure

to keep a close eye on your purse.

I live in the area and went the the Loser's Lounge inside the RIverside Casino to have a good time and relax, and this particular night there was a popular event taking place. I had been sitting in the bar for approximately 90 minutes, when the show was about to start. The place was packed with so many people, I had to stand up to see what was going on in front. A security guard (his badge said Edmond S.) asked me and my party to sit down, which we obliged but as we were doing so, we remarked on the large crowd and the fact we couldn't see what was going on. Our server had just commented on how she couldn't even get through the crowd with her tray of drinks, and that she felt it was a safety hazard. There was an obvious violation of fire safety codes, and I brought up this fact to security, which seemed to anger them and I was asked to leave this bar. I cannot believe the manner in which I was treated, especially given the fact I had been sitting in said bar for a long period of time, supporting this establishment. I asked to speak with management and the head of security, who disappointingly blew me off with the exact language I heard from aforementioned security, as if the whole thing had been rehearsed beforehand. I intend on notifiying the Clark County Fire Marshal of what was obviously a violation of safety codes, and what looks to be an attempt to cover up a violation. Even the serving staff of the Loser's Lounge was moved to mention their concern for the lack of safety ... and this happened even before I was so rudely escorted out upon my mention of a possible violation.

Do not stay at Don Laughlin's resort. Besides the inept security, there are numerous other failings in customer service to be found in Laughlin's aging empire. The customer is NEVER right at the Riverside Casino.

horrible exp!!!lousy service,and the dice tables that my wife and I play were empty with lazy dealers!!!the place was filthy and actually had an offensive odor!!!very very bad hotel!!stay away!

My wife and I spend a weekend on April 18-20 at the Don Laughlin Riverside Casino. What a mistake! We picked this place because of travel book recommended it. Although our room was clean, it was HOT!! The air, I think, was working, but the fan was not very powerful, plus to save elect. there was a special device in the room that would turn off the electricity when you left the room, when we came back for the evening, our room was hot and stuffy. We had a nice view of the river, but the windows were dirty/spotyTook until the next morning to cool down - didn't sleep good! Then, the casino was old and dingy. Not much space beween machines - felt cramped and VERY smoky. They did have a not smoking section, but it was small and didn't have much of a choice of machines. Never saw a cocktail person -we brought in our own drinks. We played in the next casino over, for it was more open, better air, and a better variety of machines. We would not go here again

On the weekend of 3-28-08 thru 3-30-08 my family and I were guests at the RV section of the Riverside Resort, our plan were depending on the experience we would extend until 4-1-08. We had visited the resort on various occasions but stayed at the hotel section, and loved it. We were expecting the same pleasant experience as before.

Unfortunately our experience was completely opposite of what we had been accustomed to. When we arrived around 9:00pm I went into the hotel lobby to ask for directions to the RV section, I was completely ignored by the two ladies behind the counter for about 10 to 15 minutes, the two ladies were more interested on their manicured that they had done on their nails earlier that day.

The following day we visited your lunch buffet, the food was delicious, but again the waitresses were very rude. We asked for drinks when we arrived and our drinks were delivered five minutes before we were getting ready to leave.

We also visited your pool and the experience was good but unfortunately there was not enough lounge chairs.

Due to the extreme bad attitudes of your staff, we decided to spend the rest of our time and gamble at the Edgewater and the other local casinos. We also didn’t extend and on our way back to California decided to spend the last 2 days of our vacation at the AVI.

I am currently the Chief Engineer of a resort in the Anaheim California area and I completely understand that some employees might be having a bad day, or we are not in your target age demographic bracket, but I have never seen it where all of the staff has a bad attitude and feels like they are doing me a favor by answering a question.

If you have any questions or comments please feel free to write me directly at:

rudy@oneal.occoxmail.com

Thank you,

Not kept up at all.

The bed was like a board. Old carpeting. A patched bedspread.

But the worst was the cockroaches.

Decided to skip the elevator, headed for the stairwell...big mistake!

Cockroaches everywhere!

When we saw one running across the Sidewalk cafe floor., we checked out and moved down the street!

I wanted a last minute getaway before Christmas so had to take the dog. Booked a dog room in the annex. What a great concept that is. However, the annex is not convenient, and the rooms are disgusting. I was prepared to overlook all of that but when I went to throw out a tissue in the toilet and there was dried "stuff" all around the inside, I packed up and left.

Believe me, I'm not a clean fanatic...we travel with a dog all the time and know what the standards are.

This was just not acceptable.

We just got back from a trip to the Riverside and was very disappointed.

The shower head had mold on it.

The maid left our old ice bucket in room with water from melted ice cubes in it.

No Fresh glasses for water.

Left dirty towels on floor

Left washrag in tub shower

Left wet hand towel in sink

Left dirty glasses in room

The room was very very warm

We complained and they took care of the above but then left no plastic liner for the ice bucket and only left 1 hand towel.

The slots were terrible for four whole day and nights

The price was good with air and hotel but would rather pay more and stay somewhere else.

I felt like I was in a nursing home the whole time I was there. Most of the customers just stay there because it is at end of strip and long walk to Golden Nugget or other good casino's

This place needs to be sold and cleaned up and updated which I am sure it will be. They seem to be milking it dry

Hope this helps someone

Spent 3 days at the Riverside, for a league bowling outing. The lanes

were the best, brightest, newest part of the hotel. The buffet lines ran from dawn til dusk, the other restaurants had decent food, for a snack bar/ Denny's type place. Now for the sad truth..this hotel is ancient and it shows...I felt like I was back in 1976 with the original carpet and furniture, plus 30 years of heavy smoke without any air exchanging going on...the tables and the dealers were great..but the overall atmosphere was depressing, dark, thick with smoke, and grossly overrated by some on this site...I think if you were drunk during your entire stay maybe you wouldn't notice the radically fluctuating water temperature, and pressure in the shower, the worn out mattresses, the sort of clean rooms, and aging construction barely functioning doors and windows, (our room whistled

from the wind all night long) and the lack of places to get food...

besides airport style pizza hut..Staff could care less, they looked as interested as zoo animals waiting for closing time. Verdict come for the bowling if you want...then stay at Harrah's or the Nugget