Holiday Inn Kayenta

I've always found Holiday Inns good value places to stay but the quality can be variable. The Holiday Inn in Kayenta however is one of their gems, and I can only heap praise on the hotel, it's staff, and it's facilities.

the room we were given was excellent, spotlessly clean, full facilities, two big comfortable beds, good air conditioning which is vital in that part of Arizona. Plentiful free parking also was available with a convenient gas station next door.

The real star of the hotel was it's restaurant, which offered huge, and I mean the biggest I'd ever seen portions of good home style American fare, plus a side menu of Navaho and other South Western specialties. I strongly recommend the Fry Bread, ribs, and Chuck Wagon Stew.

One point i will make, the Holiday Inn is regularly used by coach parties going to Monument Valley, this was not a problem for us but I know for some this could be a problem with groups being herded around the lobby, restaurant and car park.

In summation a great incredible value gem of a hotel.

Our confirmed reservations were for a king bed, and I contacted the inn directly (the same morning) to confirm that we were assigned a downstairs room because my husband has a disability that prohibits him from navigating steps. Upon arrival, I found we were assigned upstairs and no king rooms were available downstairs, only double beds. However, the rate was reduced significantly to offset the problem. The customer service was excellent; the front desk was very friendly and nice while working through the problem. We had an excellent large room, very comfortable and clean, with soft, fluffy towels.

The onsite restaurant is also very good. We ate dinner there, had excellent service; the food was very good and they have a salad bar.

As someone else mentioned, we did encounter someone accosting the customers and begging. I reported this to the front desk and they immediately took action.

We booked via the internet and for $89 got breakfast and dinner plus free wireless internet. The room was clean and warm. The staff were all very friendly and the food from the restaurant was fresh and home cooked.

We have now been traveling the US for 6 weeks and rate this place as the best overall value for money we have experienced.

I was traveling on a 4 day photo trip through the western united states. Our room here was dated in accomedations but it was clean and to me that is all that mattered. We did have problems with the door that were never resolved but before departing I had learned the Navajo door trick so it was no longer an issue.

Having read most of the reviews here before we traveled, we were expecting this hotel to be awful. It wasn't!

The staff were friendly, the room was clean and comfortable and the restaurant served good, honest food at a very reasonable price. The surrounding country is what we were there for and to spend any more time than necessary in a hotel is to miss the point of being in this part of Arizona. That said, we had a good night's rest here and feel that the hotel is very different to what we expected. It was good, and close enough to Monument Valley to be able to see sunset and sunrise there comfortably with one overnight stay.

We stopped here on our way to the Grand Canyon. Hadn't planned to stay in Kayenta, but it was a good place to stop after a long day of driving. Our room was on the ground floor and spacious. The bathroom was small with a low ceiling, but they've upgraded the showerhead and the towels were decent. The bed was comfortable and had four nice pillows. Open beam ceiling and brick walls, some older decor, but a clean, comfortable room. The wireless connection was great! Nice outdoor pool with privacy fencing. Across from McDonalds and Burger King. The best grub in town is probably at the Hampton Inn just down the street.

Having stayed here over ten years ago and knowing how Holiday Inns can be iffy, I was tentative about staying here. Since we hadn't made a reservation and this was what was left available in the area I was even more skeptical. However, my two discerning children were quite pleased as was I. The room was clean, cozy and the beds were comfortable. The bathrooms don't have the "new granite" but so what. The shower works the same and was just as cleanas the "granite counter top baths. We had a great stay looking out to the mesa behind us.

We stayed here on our way to Canyon de Chelly. We stayed in Kayenta instead of Chinle because the hotel was half the price. Because we have two dogs, the hotel in Chinle wanted to charge us an extra $50.00, and the room in Kayenta was only $55.00. When we checked in, they changed our room once they realized we had dogs. Usually the "dog" rooms at hotels are in pretty bad shape, so I was prepared for the worst, but the room was nice and the staff were all very nice. Room service was a little slow, but they said they were short-staffed.

Stayed here for two days, Sept. 18 and 19. I read all of the reviews prior to arriving and was prepared for an uncomfortable and dingy hotel. This couldn't be the same property. The lobby was huge, always busy and the staff was quite friendly. Our room was in the new wing and the bed was really comfortable. The better half is a member of the Holiday Inn Preferred club and we got a free serving of Navajo Fry Bread. The cleaning staff was very prompt and did a great job with our room. We were on the second floor and our building didn't have any elevators. The cleaning staff had to carry all the linens up and down an external staircase, but everything was fresh and clean in our room.

I will agree that Kayenta does have some rough edges, but I felt perfectly safe at our hotel.

We arrived Sept 6th, was rainy and cloudy, but the staff was very helpful and friendly. We enjoyed the nites stay. The dinner and breakfast coupons were an appreciated bonus and was the deciding factor in staying.

Will stay again and will recommend to others.

We stayed at this hotel as part of a fly drive tour and found it to be fine. The check in staff were friendly and courteous. The breakfast was included in the rate and we thought it was going to be donuts muffins and coffee but were pleasantly surprised at bacon, eggs and breakfast potatoes. Not only that but fruit, juices, cereals, pastries, bagels and more besides! The pool was closed for refurbishment when we stayed but we didnt book for the pool so were not that bothered. The rooms were large and airy, bathroom was also nice with a good shower. We did see three stray dogs out and about but they did not bother us and were not agressive in any way. Kayenta itself is tiny, and as someone else mentioned there is not much to do or see (although it is only a short drive to monument valley which is the reason we chose it) There is a very nice small pizza establishment there which we went to (the bread sticks are to die for!) which I would recommend although I would say there is no fine dining in Kayenta!. All in all we enjoyed our stay. On another note: if you go to Monument Vallley it is well worth the $5 entrance fee to drive through the valley (in the Navajo reservation area) we were led to believe that you had to go on a four wheel drive tour with the native americans (and at $50 each we thought that was a bit steep) or that you needed a four wheel drive to drive yourself. This is not so! We had a hire car (a Pontiac Grand Prix) and drove round the unmade road with no problems - yes its a bit bumpy but I'm sure it would be in a four wheel drive car! The scenery is stunning and was definately a hightlight of our tour! Would recommend this hotel and dont miss out Monument Valley Drive!

I was honestly expecting this hotel to be the worst on our 2 week road trip, just due to its remote location, however it was actually one of the best! The room we were given was huge, 2 king beds and it was spotlessly clean. Unofrtunately, I am unable to comment on the resturant as we never ate there (had a great meal at the resturant at Monument Valley - recommend the Chilli!!) Overall, we found this to be a very comfortable one night stay!

Our family spent one night in a family suite at the Holiday Inn in Kayenta. This motel is about 25 miles south of Monument Valley. The motel offers free breakfast and dinner for the kids as long as a paying adult accompanies them. If you are passing through to visit Monument Valley, this is one of the few choices for a place to stay. The Hampton Inn is newer and probably a better choice, but there was no availability for us at the time of our visit.

The room was pretty clean, but dated! The bed was ok. It was a bit uncomfortable for me and my wife, but the kids had no problems with them. The shower was good. The walls are not insulated well and noise travels between rooms - need I say more?? If you are a heavy sleeper then you won't mind. If I had to, I would stay there again, but it would not be my first choice.

Nice hotel located at 10 minutes from Monument Valley park.

Rooms are very nice and clean and are made with bricks.

The restaurant is correct.

Our room was pretty big and was very clean. It was really quiet at night too. The bathroom was also clean and in working order! Parking was free and there was plenty of space. There was also free wi-fi.

There was a restaurant too which was fine, although nothing special if you have other options!

My only complaint was that I found it a little expensive given its location and the "motel" style of hotel.

We stayed here one night on the way to Monument Valley. We had two rooms booked on the ground floor, as one of our group is in a wheelchair. We pulled up around 10:30 pm and they said there is no more accessible rooms nor ground floor. Needless to say we were disappointed to have to carry our group member up two flights of stairs, when the parking lot looked only 1/4 full. Our second room was in a totally different building. We booked a suite with two bedrooms, but was told that there were none of these rooms left when we arrived and were told to pay full price for two separate rooms, which was more than the suite. We ended up having some sleep on the floor and refused to pay the extra rate for the extra room. We thought we should've received the 2 rooms for the rate of the suite we booked. Anyways, in the morning, it pays to go in and complain to the manager about the bad night service, because our bill was cut in half. We really appreciated that. The room was very old, but it served the purpose of a place to stay near a tourist attraction, so the price was ok. Would either check in earlier next time when I know a manager is on duty in case this happens again or would stay elsewhere.

This is a tired Holiday Inn in a pretty remote and run down town, but it does provide an adequate base for a night's stopover. It is very popular due to it's proximity to monument valley so book early. Worth putting up with average hotel to see the amazing Monument Valley....don't miss it and make sure you splash out on the overpriced but fantastic Jeep tours with the freindly Navajo guides...you'll not regret it.

We were visiting Monument Valley and drove through Kayenta where we wanted to spend the night. The first hotel 'Best Western" which is closer to Monument Valley had some rooms available but they were very dark and appeared rather unattractive. We then drove back to the town and were quite pleased with the room at "Holiday Inn". The service at the front desk was somewhat indifferent. The room rate at "Holiday Inn" was the same as at "Best Western", around $100 per night for double occupancy, king size bed. The room was bright and clean. Unfortunately, the highspeed internet connections were down and the swimming pool was closed. We had dinner at the hotel restaurant, the food was adequate, 7 on a 10 point scale. The service there was okay.

This is possibly the most expensive Holiday Inn in which I have stayed. However if you are going to stay in Kayenta, there are only three choices and they are all expensive. The staff was friendly and helpful. Room was clean and large. I did not eat at the restaurant. Be prepared for 19% hotel tax wherever you stay in Kayenta,

Recently stayed for one night at this establishment. Received a good walk-in rate which included breakfast.

Our room looked a bit tired, but was clean and comfortable enough. It was, however, freezing cold and took a long while to heat up. With temperatures below freezing outside and snow blizzards, it would have been nice not to have to wait ages to thaw out.

Having said that, it is only a short drive to Monument Valley, which is just as well because there is next to nothing to do in Kayenta.

Would recommend this hotel only as a one-night stopover.

The hotel was good : you have an ATM, a gift shop and a restaurant ... The room was clean, and the food was good. No access to Internet. The service was not very friendly, but it doesn't matter if you spend only one night here ... Cheaper than Goulding's Lodge, which is not so better ...

May 1, 2005 Older Holiday Inn hotel. Rooms are nothing special, but ours was clean and appointed with the things you would expect. The dining room was nice with friendly service and ok food...nothing special, but not bad. The location of the facility is ideal-- at the turn off to Monument Valley. Maybe not as central as Gouldings Lodge (22 miles up the road in Monument Valley itself) but I have stayed there too, and the price difference is worth the 22 miles) Summer time pool wasn't open yet...still a bit early. Friendly Front Desk staff.

Hotel correct bien situé pour découvrir monument valley. Kayenta est par contre assez déprimant.

Pas plus beau qu'un quelconque motel, mais suffisament propre pour y passer une courte nuit et s'attaquer à Monument Valley. Situé à l'entrée de Kayenta, à 25mn de la reserve.

Wifi gratuit dans les chambres.

Un hotel molto carino da vedere, piuttosto grande (un centinaio di camere), con camere piuttosto spaziose e abbastanza pulite (un po' meglio della media), sufficiente la dotazione delle camere anche se manca un frigorifero. Il personale dell'hotel è non molto numeroso, ma molto amichevole e disponibile. Nell'hotel è presente uno shop center, dove si possono trovare molti souvenir.

Stayed in a family suite, which had louvre doors on the bathroom and a bedroom door that didn't shut,there were no net curtains so as we had a window looking straight down the car park the curtains needed to be shut all the time the soundproofing was non-existent, there was snoring from next door and the airconditioning from upstairs, you could hear the traffic from the road as well. Unfortunately we had room 155 which is just by the stairs so everyone would reverse up, slam and bang doors to get their luggage in and out and lug up the stairs. We could also see the people who were begging by the shops during the daytime that had moved to the garage just down from the hotel, they hung about all night so didn't feel particularly secure there. The staff were fine, I didn't eat at the hotel restaurant.

After staying in a couple of very good Holiday Inns this one, although average was a disappointment - the hotel is slightly jaded and 'felt' dusty. Our room was right next to the car park so privacy was limited. I had to ask for the toilet to be cleaned because the outside of the bowl was very soiled. Dinner in the restaurant was Ok if you were really hungry but there wasn't really an alternative. The gift shop was worth a visit. I would avoid this hotel in future

Stayed here because Gouldings Lodge was full & we were spending a couple of days in Monument Valley. Hotel was easy to find.

We were allocated our first room, drove over & dragged our cases up the stairs only to find our key didn't work. I went back to reception, who weren't especially interested, and sent the maintenance man whose response was that the door lock had been broken for some time on that room. They didn't have any more non-smoking rooms available in the refurbished block, so I had to agree to a swap to an older room ... cue dragging of cases back to car (with no offers of help from staff).

Next room was ok, big and clean but the windows were small & overlooked the glamorous car park - so it was quite dark. There really isn't anything to do in Kayenta in the evening, so we were looking forward to watching a movie (not that sort!!) but our tv was playing up as well. They looked into it but didn't know why - and although they offered to move rooms again, by then we'd unpacked and didn't fancy room no.3

There's a restaurant on-site which is convenient, & does fairly good breakfasts (not included in our rate). Dinner was more hit and miss - service was very slow indeed - on our 2nd night I'd nearly finished my main course before my drink arrived! They were slow to top up the salad bar too, which isn't good when the hotel seems to be popular with tour buses who descended upon the salad bar with great gusto ... we ate there because it was easy and options were limited.

Didn't use the pool although it looked ok and some rooms overlooked it which I think would be nicer.

All in all, ok and you know what you're getting but nothing to write home about and probably our least favourite hotel on our trip.

PS - if you want to do an all-day M Valley tour, we found gouldings to be by far the cheapest - $80 for an all-day tour including a bbq lunch. This option with either the holiday inn, or the tour operators who wait at the visitor centre car park, would have cost about $140. gouldings told me that you don't need to book and they don't turn anyone away as long as you're there by 8.45am-ish (they leave at 9)

We asked for a nice room with a view of the Monument Valley which probably was a mistake. They gave us a 2nd floor room in the new building overlooking the Valley. You are just about to see some rocks but you are also overlooking a road with fast food and shops and a big car park.

It is a room with large windows and everyone in the carpark can see into your room. There is actually no privacy. There are stray dogs and a suspicious couple sitting and eating in their open van (wonder if they are guests or tramps). The swimming pool was out of order which made me wonder if it actually "exits". The 2nd floor rooms overlooking the back is probably nicer with a view of an interesting and beautiful mountain.

It is a stopover if you are tired but I will give it a miss if I can help it.

We stayed at the Holiday Inn Kayenta as part of a 3 week road trip in the States and for a one night base in which to visit Monument Valley. The rooms were better than expected and fine for a one night stay. We ate at the hotel's restaurant as there seemed to be no other choices nearby and the very average food was made worse by the fact a mouse ran through the restaurant in the middle of our dinner...! The hotel staff (who had been unfriendly from the offset) made no effort to move us away from the mouse or give us any refund on our meal. Eventually we had to move ourselves (and our meal) to the other side of the restaurant to avoid it running over our feet!

The pool was again closed - maybe it doesn't even exist!!

Kayenta itself is a dump (and because it's owned by Indians you can't even buy a beer!) so we would suggest the following: Get to Monument Valley for mid afternoon, drive the off road route round the park (amazing and a 4x4 is not needed ) and then do not stop in Kayenta for the night but carry on..It's worth driving a little further towards your next destination rather than staying here. I hope this is helpful. Have fun!

The hotel is an older one, and although the room was sufficient, it could have been much better. The biggest problem was the surly attitude of the staff, both upon check-in and check-out. They acted as if they were doing us a favor by letting us stay there. The room was also the most expensive of any Holiday Inn or Holiday Inn Express we stayed in on a 10-day trip. At a cost of $132.00 per night, plus 19.5 percent tax, it was almost twice as much as other, much better hotels we used. The only saving grace of the hotel was the restaurant meal, which was quite good. Also, the waitress was the friendliest person we encounted in Kayenta, AZ. Given the option, I would seek another hotel before I stayed in this one.

We were at Kayenta for one night (May 26th, 2008) on a motorbike tour. Overall it was the worst hotel we had in 2 weeks. The staff was unfriendly from the beginning. At check in (3:00 pm) 2 of 4 rooms were not ready. Only non smoking rooms had been booked, but we got 2 smoking rooms. After credit cards, money and a camera had been stolen from one room, the staff was unable or unwilling to help with the calls to cancel the credit cards (the toll free numbers were not available from the room, the internet connection was not working), we should call from the room. Next morning, they charged $250 for the calls we had to make.

Worst experience I ever had in the U.S.

This was just an overnight stop after visiting Monument Valley but it was one of the worst hotels I have stayed in. Rude, unfriendly staff. A barely clean room in a noisy building with little soundproofing - we were woken at 6am by slamming of doors and had no chance of getting back to sleep. We also made the mistake of eating in the restaurant due to the lack of other options and the food was not good. Mine was just about edible, but my husband's meal was rock hard spare ribs, served with stone cold mash!

Would definitely avoid if doing this trip again.

Of 18 nights and 8 hotels we stayed at in Arizona, this was hands down the worst. Kayenta is essentially a tourist trap, the only town reasonably close to Monument Valley. The cost for the hotel was ridiculous - $134 plus about $20 in taxes, for a barely clean, bare-bones room with views of a parking lot, dumpster and barbed wire fence. Safety was definitely a concern. The staff was worse than the hotel. Our attempt to check in 20 minutes early was met with resistance to say the least. The surly receptionist made it very clear that they would not be starting any check in procedures until 3 p.m., and suggsted that we might not be able to get into a room until 4 p.m. I find it hard to believe that there was not one single clean room in the entire hotel. But since there are few options in Kayenta, they can afford to forget about civility and service. We left and did our drive through Monument Valley with a car full of luggage. We were able to get a room when we returned at 6 p.m. Dinner in the on-site restaurant was a mistake. The food was mediocre and the service nonexistant. Our waitress barely spoke to us and disappeared for long stretches of time. The only saving grace was that my two under-12 kids ate for free - but they had run out of the desserts included with the kids meals, so the kids had to share a dish of strawberry ice cream, the only flavor available. If I were to travel the area in the future, I would drive hours out of the way to avoid staying in Kayenta.

This hotel Blows! This is a holiday in and it looks more like a hourly rate motel..and trust me, I've been in a few. The only perk was More than one pillow on the bed. The lights hurt the eyes, the curtains had odd stains, and the pool was "Closed indefinitely". The food was worse than the food at a strip club. The wooden beams that were on the ceiling and around the door had wholes that were stuff with little plastic bags, not sure if it was to keep out moisture or keep the roaches at bay. I understand that this hotel is in a city that is just a stopping place for travalers going to sight seeing destinations, but it also has the "Holiday Inn" name on it and should be in much better shape especially when they charge more than the other hotels in the area.

Setting: Sullen, Resentful staff; slowly-served, monochromatic, warmed-over food; accumulated RESIDUE in the bathrooms AND - finally - everywhere: pitiful, bony stray-dogs. Avoid this establishment ...drive on.

2nd stay in 4 years and they still haven't dealt with their Stray Domestic Animals!!!!!!! Thought we would give it another chance and it hasn't changed. The town of Kayenta is a pit. Lots of stray, sick, maimed domestic animals. Dogs and Cats roam the hotel and its heartbreaking. DRIVE RIGHT THROUGH THIS PLACE and don't look back you may see the dead horses we saw. Staff couldn't give a hoot about your stay and the clothes dryer is no more than a cold air dryer. Disgusting.

passable, sans intérêt mais effectivement très bien situé par rapport à monument valley qui ne propose aucun hotel à part le goulding lodge ( souvent booké et bcp plus cher).

la piscine n'est pas si nulle et apporte la fraicheur attendu en fin de journée. le petit déjeuner est acceptable mais l'équipe d'accueil est épouvantable ( comme souvent dans navajo land).

Aucun sourire, pas d'arrangement possible...tout juste si on ne vous arrache pas votre ID ( identity card) des mains.

Cet hotel se situe à Kayenta ( à part le BW que je ne connais pas ) rien d'autres à l'horizon

A 30 min de Monument Valley, mais plus motel qu'hotel et ....

le responsble de la réception est antipathique à souhait, fermé,intransigeant comme jamais vu durant notre voyage : si pb inutile de demander a changer de chambre, ce sera non !

Toutes les chambres sont pré attribuées et il n'en changera pas quand bien même vous souhaitiez non fumeur et que en y entrant l'odeur de fumée vous agresse ou que ce soit bruyant ou sombre. C'est la seule fois où nous avons rencontré un tel obstacle et où celà mérite d'être signalé.(Le Routard en fait état)

lors de la réservation tentez de demander autour de la piscine une dizaine de chambres en RdC (sans étage au dessus)

Heureusement en général ça ne dure qu'une nuit, on continue le voyage sur Page, Grand Canyon ou autre et puis pas de pb dans les autres Holliday Inn ou Inn express!

hotel étape sans interré même la piscine est bof .les chambres sont quand même propreset spacieuses mais on entend toutes les conversations des voisins

dieses hotel ist eine einzige katastrophe, unfreundliche menschen die in diesem hotel arbeiten. wir waren mit dem motorrad dort, einem von uns wurde aus dem zimmer die bauchtasche mit geldbörse, fuehrerschein, ausweis, kreditkarten und geld gestohlen...keinerlei hilfe beim sperren der karten, ein polizist war dermaßen desinteressiert und gleichgültig...am nächsten morgen erhieleten wir eine rechnung über 250,-- USD, telefonkosten die für das sperren der karten angefallen waren..

NEVER EVER