![]() | Ritz Chicago160 E Pearson St at Water Tower PlaceChicago, Illinois 60611-2124 United States
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Just got back from a weekend trip to the Ritz Carlton. Here are my comments on the hotel.LOCATION: Great location, less than a block of Michigan Ave. Right near Water Tower Place mall. Within... I spent a week at the RC attending an on-site Conference. The staff, room, and experience were AWESOME. We requested early check in, and not only did we get in @ 10 a.m., we also got an upgrade to... I have had to stay at this hotel a couple of times for work. Each time I have been happy with the great service and comfort of the hotel. If you can get a lake view even better. The staff is... Stayed 3 nights in this centrally located hotel. Everything ran smoothly. Checkin was quick. Got upgraded to a suite overlooking Lake Michigan. Snacks and wine were waiting for us. Room... I booked my 4-night stay at the Ritz for a conference so the rate was reasonable. The hotel lobby was elegant and my room was very nicely appointed, with a generous supply of L'Occitane products... | ||||
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While the general upkeep of the hotel was pretty good, the service was bad. Specifically, when we arrived, we noticed that there was a bottle of wine in the minibar that was already opened. We... If you are a regular Ritz Carlton customer you will be disapointed in this property. From the entrance level with the dirty stained carpet to the hard upsell at check in (not complimentaqry... How difficult is it to outfit a 5 star hotel with a decent TV...the Sheraton has nice flat screen TV's...but not the Ritz?This hotel is old and showing its age...the furniture needs to be... If you are expecting Ritz Carlton standards then do not stay here. The rooms are very dated and worn. The white paint on the doors and walls has started to turn yellow. Antique televisions stuck in... | ||||
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